Return and Refund Policy

​Effective Date: May 24, 2026

​Thank you for shopping at foghousefirearms.com. We appreciate your business and strive to provide high-quality products and customer service. Due to the highly regulated and safety-critical nature of our products, we maintain strict guidelines regarding returns and refunds. Please review our policy below before making a purchase.

​1. Firearms (All Sales Final)

1. ​No Post-Transfer Returns: Once a firearm has been transferred to you by your local Federal Firearms License (FFL) dealer, it is considered used and cannot be returned or exchanged under any circumstances.
2. ​Inspect Before Transfer: Please thoroughly inspect your firearm at your chosen FFL dealer before completing the background check and paperwork (Form 4473). If you discover a manufacturing defect or damage occurred during transit, do not accept the transfer. Contact us immediately while the firearm is still in the dealer's possession so we can coordinate a return or replacement.
3. ​Manufacturer Warranties: If you discover a mechanical defect after taking possession of the firearm, it must be handled directly through the manufacturer’s warranty service. We will gladly help you find the correct manufacturer contact info to get your firearm repaired or replaced.

​2. Ammunition and Gun Powder (All Sales Final)

1. ​Due to safety regulations, liability concerns, and legal restrictions, all sales of ammunition, primers, and gun powder are final.
2. ​We cannot accept returns or exchanges on these items once they have shipped, ensuring that all ammunition sold on our site remains untampered with and safe for our customers.

​3. Failed Background Checks or Refused Orders

1. ​If you purchase a firearm online and subsequently fail the background check at your destination FFL dealer, or if you refuse the shipment, the firearm must be sent back to us.
2. ​You will be issued a refund for the firearm minus a 15% restocking fee and the actual cost of original and return shipping.
3. ​Any transfer fees or background check fees charged by your local FFL dealer are non-refundable.

​4. Accessories, Optics, and Gear

​For non-regulated items (such as optics, holsters, cleaning supplies, and targets), we offer a 30-day return policy from the date of delivery under the following conditions:

1. ​Condition: Items must be completely unused, unaltered, in the original manufacturer’s packaging, and include all original manuals, parts, and accessories.
2. ​Shipping Costs: The buyer is responsible for all return shipping costs unless the return is due to an error on our part (e.g., we shipped the wrong item).
3. ​Restocking Fee: Returns on opened or non-defective items may be subject to a 10% restocking fee to cover inspection and processing costs.

​5. How to Initiate a Return (Non-Firearm Items)

1. ​Email us at foghousefirearms@yahoo.com with your Order Number and the reason for the return.
2. ​If approved, we will issue a Return Merchandise Authorization (RMA) number and instructions on where to send the package.
3. ​Securely pack the item and write the RMA number clearly on the outside of the box.
4. ​Ship the package using a trackable shipping service. We are not responsible for return packages lost or damaged in transit.

​6. Refunds

​Once your return is received and thoroughly inspected by our team, we will send you an email notifying you that we have received your item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.

​Questions or Concerns?

​If you have questions regarding a potential return or a problem with an order, please contact us at:

1. ​Email: foghousefirearms@yahoo.com
2. ​Phone: 931-507-4867
3. ​Store Address: 1328 Smithville Hwy McMinnville, TN 37110